ÉTUDE DE CAS

Comment Huswell a réduit le nombre de fêtes non autorisées, appliqué des politiques antitabac et développé ses activités avec Minut

Attained

‘zero parties’ goal

Enforced

no-smoking policy

Increased

trust from homeowners

Résumé

Avec un portefeuille en constante augmentation, la société de gestion immobilière HUSWELL souhaitait offrir aux propriétaires une sécurité et une tranquillité d'esprit supplémentaires. L'entreprise a installé Minut dans ses propriétés afin de réduire le nombre de fêtes non autorisées, de faire appliquer des politiques antitabac et de renforcer la confiance des propriétaires afin d'élargir son portefeuille.

About HUSWELL

Fondée en 2019, la société belge HUSWELL soutient les propriétaires de locations de vacances, de résidences secondaires et d'hôtels dans la gestion quotidienne et l'optimisation de leurs propriétés. Avec plus de 700 annonces dans son pays d'origine, la société s'est développée en Espagne, en Écosse et en France. HUSWELL réduit la charge de travail des propriétaires tout en maximisant leurs revenus et en aidant à combler le fossé entre les hôtes et les invités.

CAS D'UTILISATION

Minimizing the occurrence of unauthorized parties

Le défi

One of the main issues HUSWELL encountered was unauthorized parties. A frequent source of unwanted noise and disturbances, parties can result in complaints from neighbors, hurt the relationship with the broader community, and lead to property damage. To keep homeowners happy and the business growing, the HUSWELL team knew they needed a solution to prevent large gatherings and help attract guests happy to follow property rules.

“We have a policy to install Minut devices in every single listing we manage.”

Jean-Paul Godfroy
CEO at HUSWELL

La solution

HUSWELL installed Minut in its properties to monitor noise levels. By alerting property managers to excessive noise in real time, Minut helped stop disturbances before they escalated into parties. As a further preventative measure, HUSWELL now also mentions the use of Minut on its listings, communicating early on that parties and large gatherings are not an option. This strategy enabled the company to screen potential guests and deter those searching for a party location, ensuring more problem-free stays. HUSWELL’s decision to install Minut sensors across its portfolio had an immediate positive effect, and the company successfully achieved its goal of ‘zero parties in 2023’.

Les résultats

Attained

‘zero parties’ goal

Reduced

noise levels

Improved

guest screening

CAS D'UTILISATION

Enforcing no-smoking policies and providing proof to back claims

Le défi

HUSWELL was having trouble detecting cigarette smoking in their properties. Smoking negatively impacted HUSWELL’s business due to the increased cleaning costs associated with cigarette smoke damage. Even when the smoking damages had been cleared up, the team found it difficult to prove that a guest had smoked, which often led to disputes and lost fines.

“I would recommend Minut to every other property manager worldwide.”

Jean-Paul Godfroy
CEO at HUSWELL

La solution

Minut’s AI-powered cigarette smoke detection feature allowed the HUSWELL team to deal with smoking proactively and helped avoid damage to the property. By generating a log of cigarette smoke events, Minut not only enabled HUSWELL to enforce its no-smoking policy effectively but also provided proof that guests violated it. These reports gave HUSWELL the necessary evidence to charge for additional cleaning fees, withdraw part of their deposits, and ensure they were not allowed back.

Les résultats

Enforced

no-smoking policy

Obtained

smoking evidence

Improved

guest screening

CAS D'UTILISATION

Fostering trust among homeowners to continue growing the HUSWELL portfolio

Le défi

HUSWELL recognized that expanding its business required growing its property portfolio, which depended on building trust with homeowners. Concerns about compliance with house rules were deterring owners from renting out their properties. The HUSWELL team needed the right tools to provide homeowners with the peace of mind to confidently hand over their keys.

“Mentioning the Minut sensor during meetings with owners sparks a lot of trust and confidence in working with HUSWELL.”

Tom Vanhecke
Marketing Manager at HUSWELL

La solution

HUSWELL's choice to install Minut in its properties and highlight these devices in their listings reassured homeowners, signaling they were in good hands and allowing them to relax. With noise, occupancy, cigarette smoke, and indoor climate monitoring, Minut provided the solution HUSWELL needed to instill trust in property owners. This increased trust led to rapid growth for HUSWELL, which has expanded its portfolio to over 700 properties since first implementing Minut.

Les résultats

Increased

trust from homeowners

Expanded

portfolio to 700+ properties

HUSWELL's future plans

HUSWELL continuera à utiliser Minut comme l'une des principales solutions pour gérer efficacement son portefeuille immobilier. L'entreprise prévoit d'explorer les intégrations de température et d'humidité de Minut pour aider les propriétaires à réduire leurs factures d'énergie et leur donner plus de confiance lorsqu'ils louent leurs propriétés.