The Early Days
In 2017, Andrea Giacon founded Málaga Sun Apartments with a single property. Along with her partner Marina Tarantola, they handled all the necessary tasks to keep the business running: cleaning, check-ins, laundry, and ironing. Everything was done manually without software support, using only platforms like Airbnb and Booking.com to manage bookings.
First Steps
Andrea and Marina juggled property management with their day jobs. However, their dedication and quality service soon caught attention. A neighbor, impressed by their professionalism, asked them to manage his property. Thus, their portfolio grew to seven properties, leading the team to make a crucial decision: quit their jobs and fully dedicate themselves to property management.
Growth and Expansion
Today, in 2024, Málaga Sun Apartments manages 60 apartments in Málaga, with a team of 10 employees and a collaborating cleaning company. They've implemented a channel manager and a website, allowing efficient management and attracting new property owners. Although the apartments vary in size, the goal has always been to offer quality service and remain based in Málaga.
Priority: Quality of Service
All apartments managed by Málaga Sun Apartments vary in size but share a common goal: to provide exceptional service quality. Commitment to excellence and dedication to the city of Málaga are the company's fundamental pillars.
Minut: Ensuring Peace of Mind for Owners
To ensure owners' peace of mind and maintain good relations with neighbors, Málaga Sun Apartments uses Minut devices to monitor the properties. Minut helps prevent unauthorized parties and other potential issues, crucial for assuring owners of the security of their investments.
"Minut has allowed us to effectively prevent problems," comments Andrea.
Initially, the company used a competitor's device but found several advantages with Minut: the built-in battery provides greater placement freedom, and both the installation and integrations with other tech tools are faster and simpler.
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Avantio: A Strategic Partner
Integration with Avantio has been another key factor in Málaga Sun Apartments' success. This tool not only functions as a channel manager but also offers excellent customer support in several languages, including Spanish. The website created through Avantio has been essential for attracting new property owners, thus consolidating the company’s expansion.
"Avantio has provided us with a robust and user-friendly platform, allowing us to manage our properties efficiently and professionally," adds Andrea.
Looking to the Future
Andrea Giacon and Marina Tarantola have a clear vision for the future: maintain and improve service quality and continue growing in Málaga.
The story of Málaga Sun Apartments is a testament to how dedication, technological innovation, and a focus on quality can lead to success in the competitive property management world. With tools like Minut and Avantio, Andrea and Marina are ready to keep growing and offering the best in the sector.
