Barcelona, 14 January 2025 — Click&Flat, a tourist rental agency in Barcelona, has today announced a new partnership with Minut to reduce noise complaints and improve relations with local communities around its properties.
With anti-tourist sentiment rife across the Catalan capital, Click&Flat’s collaboration with Minut aims to promote harmony between visitors and local residents by addressing noise-related grievances. Minut’s privacy-safe sensors monitor noise levels and instantly alert property managers when they exceed respectful thresholds, enabling swift interventions to deal with disturbances before they escalate.
Minut’s devices do not record or store personal guest data, making them the most secure solution for noise management in vacation rentals. While most guests are respectful, Minut’s technology helps mitigate issues with occasional problem travelers, fostering an atmosphere that attracts families and culture-oriented travelers over party-seeking tourists. This approach not only supports local residents’ quality of life but also brings in additional revenue to local businesses.
With Minut’s integration with Airbnb and property management software Icnea, Click&Flat’s team can monitor real-time insights for each property, importing booking information and automating guest messaging when a noise alert occurs, or for check-in and check-out. This significantly reduces the need for onsite visits while enhancing overall efficiency.
Click&Flat has operated in Barcelona and the neighboring city L’Hospitalet de Llobregat since 2009 and has established deep roots in communities. Avoiding issues with neighbors is not just a matter of compliance, but central to Click&Flat’s mission of providing guests with an authentic experience of Barcelona while offering professional hospitality services.
Minut’s reporting is also vital to proving when accusations against guests are false. As property managers and associations like APARTUR work to prevent a mooted ban on all short-term rentals in Barcelona by 2028, producing evidence that guests are not the main cause of noise issues is crucial to proving their far-reaching impact on the city.
Germán Minguell, CEO at Click&Flat, said:
“We are fully committed to improving our service across all areas—including ensuring our neighbors are happy. A peaceful coexistence between our guests and the wider community is one of our priorities. Minut’s noise detection technology helps us to prevent and avoid disturbances, and, with our 24/7 team, we can respond promptly to any issues it alerts us to.”
Leo López, Sales Manager at Minut, said: “Privacy-safe noise monitoring is an essential tool helping property managers to ensure that their short-term rentals are integrated into their local communities, ensuring that neighbors and guests alike are happy. We’re thrilled to help Click&Flat in their efforts to be on great terms with their local communities, all while ensuring compliance with even the most difficult of regulations.”
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About Minut
Minut is a property insights platform that helps property managers and rental owners maintain safe and respectful properties without sacrificing guest or tenant privacy. With a 360-degree overview of every property from one intuitive dashboard, Minut enables the rental industry to proactively resolve issues, prevent damages, enhance operations, and validate incidents with reliable proof. Founded in 2014, Minut’s privacy-first technology focuses on prevention rather than detection, providing respectful, non-invasive monitoring that builds trust between property managers, owners, and guests. For more information, visit www.minut.com
About Click&Flat
Click&Flat is a property management company specializing in high-quality short-term and seasonal rental properties in Barcelona and L'Hospitalet de Llobregat. Established in 2009, Click&Flat focuses on providing well-maintained accommodation and a seamless guest experience, ensuring optimal returns for property owners. Committed to excellence and regulatory compliance, Click&Flat demonstrates a professional and quality approach to management. For more information, visit www.clickandflat.com.