How to reduce operational costs in short-term rental management

Cut costs in short-term rental management with smart strategies. Optimize guest experience, reduce expenses, and boost profitability with the right tools.
By
Alice Dodd
in
Vacation Rentals
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March 24, 2025
4
min read
How to reduce operational costs in short-term rental management

Have you ever reviewed your short-term rental's financial performance and wondered if there might be a sustainable way to reduce costs without compromising the quality of your guests' experience?

In the short-term rental market—whether you list on Airbnb or operate privately—a lot of day-to-day operating expenses revolve around cleaning fees, maintenance, utility bills, property management fees, and more. Striking the right balance between continuing to provide exceptional service and lowering operational costs is essential for ongoing success.

In order to save money each month, increase your profits, and grow your rental income, you should aim to reduce and optimize recurring expenses. Strategically reducing operational costs allows you to reinvest in upgrades, amenities, or marketing efforts that further enhance your occupancy rates, maintain guest satisfaction, and gives you a competitive edge in the rental market.

As you read through these tips for successful short-term rental management, keep in mind that each strategy can be adapted to fit your specific portfolio, local regulations, and unique property types.

Identifying common operating expenses in short-term rentals

Before you can reduce expenses, you need to identify them. Operating expenses in short-term rentals fall into two categories: fixed costs and variable costs. Understanding each category will help you strategically target the areas with the greatest opportunity for cutting spending.

Fixed costs 

  • Salaries: For example, an accountant to handle finances and taxes, an assistant for administrative tasks, etc. Additionally, employee benefits would be part of these fixed costs.
  • Software and subscriptions: This includes things like Guesty, Lodgify, Mailchimp, QuickBooks or Xero, and PriceLabs or Beyond Pricing. These tools streamline operations, ensure financial tracking, optimize pricing, and support marketing efforts across multiple platforms.
  • Regulatory and compliance costs: These costs cover the necessary business licenses and permits required to operate legally in various jurisdictions. There may also be ongoing costs associated with monitoring changes in local regulations, such as zoning and short-term rental laws.
  • Insurance: Property managers need several types of insurance, including general liability for accidents or damage, errors and omissions (E&O) for mistakes in management, umbrella insurance for extra coverage, property insurance for physical damage, and workers' compensation for employee injuries.

Variable expenses

  • Cleaning fees: When managing multiple short-term stays per month, cleaning bills can add up quickly. Regularly comparing cleaning service providers can help you keep these costs down.
  • Utility bills: Energy usage, water, and internet are a few examples. Installing smart thermostats or monitoring solutions can reduce waste, which lowers operational costs.
  • Maintenance and repairs: These can be unpredictable, but good preventive maintenance routines and inspections can keep them from spiraling out of control.

Implementing a robust accounting system will help you track expenses, including those listed above. When you have accurate data on hand, you can quickly spot anomalies and implement changes to avoid unexpected losses. Some property managers also rely on property management software to handle record-keeping, budgeting, and to analyze trends in operating costs and revenue.

Strategies to reduce operational costs

Once you’ve pinpointed your expenses, it’s time to roll-out effective strategies for managing short-term operating and maintenance costs. Below are practical, day to day methods for short-term rental management that can help you cut costs.

Optimize property maintenance

Regular inspections and proactive maintenance keep repair bills from skyrocketing. Instead of waiting for guests to complain about a leaking faucet or a broken appliance, schedule monthly or quarterly check-ups. A small fix today can save you a sizable expense tomorrow—especially if your goal is to reduce large-scale damage and protect your margins.

Leverage bulk purchasing

Cleaning supplies, toiletries, and even routine maintenance items like light bulbs are cheaper in bulk. Stock up when discounts are available, especially in off-peak seasons. Keeping a well-stocked storage area for essential supplies can save you from having to purchase items last-minute at higher retail prices. This also helps maintain a consistent guest experience, minimizing the chances of negative reviews due to missing basics. Establishing relationships with wholesale suppliers or local vendors can also lead to additional discounts, priority service, or even custom product bundles tailored to your rental’s needs.

Negotiate with service providers

Sometimes, it pays to simply ask for a better deal. This applies to your energy suppliers, cleaning services, or any local company you partner with regularly. If you can show you’re a reliable, long-term client, many businesses will consider offering discounted rates or more flexible packages—especially if you manage multiple properties. Even small savings per service can add up significantly over time, improving your bottom line.

Additionally, negotiating better terms isn’t just about price—providers may offer priority scheduling, faster turnaround times, or added perks like complimentary deep cleans or maintenance checkups, giving you even more value for your money.

Monitoring solutions for energy usage and occupancy

Smart thermostats can automatically adjust temperature settings when guests are away, lowering energy costs while maintaining comfort. Occupancy sensors add further efficiency by ensuring lights and HVAC systems activate only when needed.

Platforms like Minut provide continuous monitoring solutions to help property managers proactively handle potential issues. With real-time alerts for noise disturbances or smoke detection, you can quickly address concerns before they become costly problems, protecting both your investment and reputation.

Streamline operations with automation and property management software

Automation has come a long way, especially in vacation rental management. From specialized property management software to dynamic pricing algorithms, the right technology can save you time and money and free you up to focus on the core of your rental business: your guests. By automating processes like booking updates, and payment reminders, you can significantly lower the amount of time spent on administrative tasks.  Many software management tools let you handle everything in one place.

A comprehensive software solution acts as your operational command center. You can track bookings, manage guest information, schedule cleanings, and stay on top of payments and accounts—all from one dashboard. This streamlines operations, ensuring that you don’t miss critical tasks like confirming bookings, sending check-in instructions, or collecting feedback.

Automated guest communication and check-ins

By setting up automated messages—like welcome emails, check-in instructions, local recommendations, and departure notes—you reduce your reliance on additional staff or your own constant availability. Not only does this cut labor hours, but it also improves the overall guest experience with quick and consistent communication. Automated messaging ensures guests receive important details exactly when they need them, reducing confusion and the number of last-minute questions.

Keyless entry systems are another great way to streamline the check-in and check-out process. Automated codes or mobile apps eliminate the need for face-to-face key exchanges, which can be a logistical headache. Beyond convenience, automation also enhances security—unique access codes can be generated for each stay and expire after checkout, minimizing the risk of lost or duplicated keys. Additionally, integrating automation into your property management system allows you to track guest arrivals and departures in real-time, making turnover scheduling and housekeeping coordination much more efficient.

What are the benefits of automation?

Implementing automation in rental operations offers numerous advantages, allowing property managers to streamline processes and improve overall performance. One of the key automation benefits is its ability to enhance efficiency by reducing the time spent on repetitive tasks such as guest communication, booking management, and maintenance scheduling. Automation also helps reduce staffing costs, as smart technology can handle tasks that would otherwise require manual intervention, such as noise monitoring, security checks, and energy management. By leveraging automated solutions, rental operators can optimize resources, provide a seamless guest experience, and ultimately increase profitability.

Continuous improvement cycle

Effective short-term rental management requires constant reevaluation. What worked six months ago might not work today, especially if the rental market in your area changes or new competitors enter the scene.

Keep an eye on industry blogs to stay updated on new tech solutions, best practices, and trends that might affect your bottom line. Experimenting with different pricing strategies, amenities, or guest incentives can help you stay ahead of shifting demand. Even small adjustments—like upgrading your listing photos or fine-tuning your automated messaging—can have a significant impact on bookings and guest satisfaction over time.

AI-based occupancy forecasting, pricing tools, and dynamic pricing

AI-driven occupancy forecasting and dynamic pricing tools have transformed short-term rental revenue management, enabling property managers to optimize rates with precision.

Instead of relying on competitor pricing alone, these advanced tools analyze vast datasets, including local market trends, hotel pricing, seasonality, and real-time demand indicators such as major events and weather patterns. By adjusting rates dynamically, you can capitalize on peak demand while maintaining competitiveness during slower periods, ultimately maximizing occupancy and revenue.

Effective pricing is one of the most critical factors in short-term rental success. Overpricing leads to vacant nights and lost revenue, while underpricing not only reduces profitability but can also attract less desirable guests.

AI-powered pricing tools help property managers strike the right balance by continuously analyzing booking trends and traveler behavior. Many platforms integrate real-time data from Airbnb, Vrbo, and other sources, providing data-driven recommendations rather than relying on guesswork.

Offering discounts and promotions

Occasionally, offering a discount for longer stays or a mid-week promotional rate can help you maintain a steady occupancy rate in low seasons. While it might feel counterintuitive to lower your rates temporarily, consistent occupancy often leads to better cash flow and repeat visitors. A full property at a slightly lower rate can be more profitable than an empty property at a higher rate.

Plus, a well-occupied rental stays active in platform algorithms, improving its ranking and visibility for future guests. Lower rates during slower periods can also attract digital nomads, remote workers, or extended vacationers—guests who often leave great reviews

How to increase profitability in rentals?

To increase profitability in rental properties, operators must adopt a strategic approach that balances cost efficiency with revenue growth. One of the most effective ways to maximize revenue is through dynamic pricing strategies that adjust rates based on demand, seasonality, and market trends.

Additionally, enhancing guest experience by integrating smart monitoring solutions can lead to higher ratings and repeat bookings, further driving revenue. Reducing operational costs—such as energy consumption and maintenance—through automation and smart technology also contributes to maximizing profitability. By leveraging data-driven insights and optimizing rental operations, property managers can ensure sustainable financial success in the competitive rental market.

Reducing costs and thriving in a competitive market

By now, you’ve seen how identifying common expenses, streamlining operations through automation, optimizing your pricing strategy, enhancing guest satisfaction, and effectively leveraging technology, all contribute to improving your business model’s sustainability. In today’s competitive rental market, strategically managing operational costs strengthens your position, boosts long-term profitability, and ensures your business remains resilient, efficient, and attractive to guests.

When you focus on operational efficiency, you free up resources to reinvest in better amenities, stronger marketing, or expansions that can further boost profits. And remember, technology including solutions like Minut’s property insights platform, can play a pivotal role in cutting costs, streamlining your workflows, and keeping guests happy—without requiring an entire team to handle the extra workload. 

As technology continues to develop, new methods for cutting costs, improving guest relations, and refining your day-to-day operations will emerge. Professional property managers and rental owners who remain adaptable, data-driven, and guest-focused are the ones who will thrive.