CASE STUDY

How Joe & The Juice enhanced store security and operational efficiency with Minut’s real-time noise monitoring

Reduced

noise complaints

Ensured

compliance with operational permits

Provided

evidence for police & potential insurance claims

Executive summary

Joe & The Juice successfully implemented Minut's noise monitoring system to reduce neighborhood noise complaints and prevent unauthorized use of its stores after hours. The Minut platform proved even more valuable when it detected noise caused by a break-in. With the help of real-time noise alerts, Joe & The Juice was able to identify the exact time of the incident, review nearby surveillance footage, and provide crucial information to assist both the police investigation and potential insurance claims.

About Joe & The Juice

Founded in Copenhagen, Denmark, in 2002, Joe & The Juice is a global chain known for its fresh juices, coffee, and vibrant atmosphere. With over 300 stores worldwide, the brand emphasizes community, quality, and sustainability, making it a popular choice for health-conscious consumers seeking a lively and welcoming environment.

USE CASE

Introducing noise monitoring to reduce local complaints

The challenge

Joe & The Juice was receiving frequent noise complaints in affluent residential neighborhoods, where many of its stores are located. These complaints, often stemming from unauthorized after-hours staff activity, posed a risk to the company's operational permits and reputation. There was also the risk of time-consuming potential disputes and escalations if these issues weren’t addressed promptly.

Minut has brought more peace to our stores. Being very present in residential areas, we need to respect our neighbors. Minut has greatly helped us monitor related compliance, saving us time and allowing us to focus on business growth.

Kristian Timmerman
Market Manager at Joe and The Juice

The solution

Minut's property operations platform enabled the Joe & The Juice team to monitor noise levels in real-time, allowing them to address excessive noise proactively and reduce the risk of noise complaints. By offering clear, documented evidence of any noise issues, Minut helped resolve potential disputes quickly, enabling managers to concentrate more on business development. Additionally, the system fostered a more peaceful atmosphere in the stores by minimizing conflicts and disturbances.

The results

Reduced

noise complaints

Ensured

compliance with operational permits

Improved

standing for potential insurance claims

USE CASE

Identifying a break-in attempt with real-time alerts

The challenge

Due to GDPR concerns, Joe & The Juice Netherlands couldn't implement in-store visual surveillance. When a break-in occurred, the absence of precise timing would have made it challenging to gather evidence, complicating efforts to initiate a police investigation and support insurance claims.

Without Minut, we’d have had no idea when the break-in happened. It was thanks to Minut’s real-time noise alerts that we could identify the time on neighboring surveillance cameras and provide that information to the police.

Kristian Timmerman
Market Manager at Joe and The Juice

The solution

Fortunately, Minut's real-time noise detection technology provided an exact timestamp of the break-in, allowing Joe & The Juice to collaborate with neighboring surveillance systems to pinpoint the incident. This evidence was then handed over to the police, facilitating the investigation and supporting any potential insurance claims.

The results

Provided

evidence for police & potential insurance claims

Enforced

security measures without comprimising privacy

Joe & The Juice's future plans

Joe & The Juice is exploring the use of Minut’s temperature and humidity monitor. While stores have heating and cooling systems, there’s currently no way of knowing if it’s been turned off at the end of each day. Minut’s real-time monitor can alert store managers if the temperature is too warm, too cold, or if there’s a potential mold risk.