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It’s a worst-case scenario: A guest shows up to check in at your property, already in vacation mode and excited for their stay, to discover it’s already occupied. Double bookings aren’t just a bad look for your business—they’re a costly mistake that can cause serious operational nightmares and have lasting damage on your reputation.
To avoid double bookings (and the negative guest reviews that ensue), you need to use a channel manager. In addition to ensuring your booking calendars are up-to-date across all the channels you list on, this software helps you automate other aspects of your operational processes as well.
In this article, we explore:
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When choosing channel managers to recommend, we kept the following criteria in mind, which you should prioritize when making your decision.
We took into consideration the ability of the channel manager to seamlessly integrate with a wide array of booking platforms. This ensures that all listings are synchronized across various channels, minimizing the risk of double bookings.
Pro tip: Make sure your channel manager also connects with other vacation rental technology, like short-term rental noise monitors and guest communication tools.
We prioritized channel managers that offer real-time updates to prevent overbooking and underbooking. This feature is essential for maintaining accurate availability across all channels, as well as giving you visibility over your booking calendar.
If you have any plans to scale your short-term rental business, you want to find a tool that will grow with you. The channel managers on this list can accommodate the growth of your business and are capable of managing a few properties to over a hundred without compromising on performance.
We also considered what additional capabilities the tool has other than channel management features. These can include guest messaging, accounting, CRM, direct booking site, automation, analytics/reporting, and payment solutions.
Customer reviews offer valuable insights into the performance and reliability of each channel manager. That’s why we looked into feedback from real users when making this list, selecting tools with lots of positive reviews and high star ratings.
Let’s get right into it: Here are three great options for vacation rental property managers looking to add a channel manager to their tech stack.
Avantio’s vacation rental software has a built-in channel manager that helps you reach more guests while eliminating the possibility of double bookings. This tool synchronizes content and calendars across all your booking channels and lets you automate rates and set occupancy rules.
What’s more, Avantio automatically analyzes your OTA listings and modifies them to help ensure your properties appear at the top of search results. This channel manager connects with all major booking portals, like Airbnb, Vrbo, and Booking.com, as well as niche platforms like Plum Guide and Club Villamar.
“I wished I had discovered them years ago. I have only been live a few weeks and they have already doubled my occupancy levels. The team are so professional and welcoming, and the training is AMAZING.”
-Justine I.
Guesty’s channel manager lets you list on hundreds of online travel agencies (OTAs) to maximize visibility and bookings. You can list on popular OTAs like Airbnb and Expedia, as well as smaller sites like Hopper and misterb&b.
The platform automatically syncs your availability, property data, and pricing to ensure potential guests always see the right information. Plus, Guesty’s multi-calendar lets you view past, present, and future reservations, no matter where the guest booked, helping you eliminate the possibility of a double booking.
“My overall experience with Guesty has been superb. From the sales agent who negotiated a price within my parameters, to the onboarding team and the support team, I have no complaints. I feel I have a partnership with this company and the main goal is for everyone to succeed.”
-April C.
Hostaway’s vacation rental software comes with channel management features that let you distribute across multiple platforms without the risk of double bookings, whether you’re listing on Vrbo or Marriott Homes and Villas. The software’s advanced multi-calendar lets you easily search for availability and do bulk updates, giving you greater visibility over your portfolio.
This channel manager is also suitable for hotel-style multi-unit setups, plus comes with cross-listing capabilities to help you accommodate larger groups and maximize revenue.
“Our experience with Hostaway has been very positive. We have over 30 properties being managed through the system. The cost benefit has been great and the possibility of integration with several booking channels has been a big plus.”
-Rafael B.
Channel managers do so much more than just help you avoid double bookings. When you use one of these tools, you’ll see the following benefits:
From enhancing efficiency and maximizing revenue opportunities to preventing overbookings and gaining valuable market insights, the right channel manager can make all the difference for your vacation rental business.
As you make your selection, consider the criteria we listed above. Namely, take note of whether the tool will be able to scale with you as you grow and how it will connect to the rest of your tech stack.
Here at Minut, for example, we connect with over 20 PMS and channel managers, helping you automate your operations and get a greater overview of every one of your units—no matter how many you manage.
A channel manager for vacation rentals is a software solution designed to streamline the management of multiple property listings across various online booking platforms. This technology allows property managers to update their availability, rates, and other critical information in one central system, which then automatically synchronizes these updates across all connected channels.
Whether you need a channel manager largely depends on the scale and scope of your vacation rental business. If you manage multiple properties or list your single property on several booking platforms, a channel manager can be incredibly beneficial, as it simplifies your workflow and reduces the chances of double booking.
