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Malmö, SE, 3 December 2024 — Property insights provider, Minut, has today announced a new strategic partnership with HostBuddy AI to streamline guest communications and maintain great community relations around short-term rental properties.
The collaboration integrates Minut’s privacy-safe property monitoring technology with HostBuddy AI’s generative messaging capabilities, enabling fully automated and tailored communication with guests in real-time.
After Minut sensors detect issues like excessive noise or cigarette and marijuana smoke, HostBuddy AI automatically drafts and delivers sensitive, tailored messages to guests, notifying the property manager or owner.
This integration allows property managers to address issues swiftly without manual intervention — even in the middle of the night when most noise incidents take place. This minimizes disturbances for neighbors, enhances the guest experience, and ensures smooth, respectful stays in short-term rental properties.
While Minut’s machine learning can already differentiate events like loud parties from a baby crying, or cigarette smoke from burning toast, the latest partnership introduces generative AI for the first time, empowering users to streamline and personalize guest communication.
In addition to excessive noise, cigarette and marijuana smoke, Minut’s privacy-safe devices can detect changes in temperature and humidity, providing property managers with comprehensive insights to ensure safety, comfort, and proactive issue resolution.
Marcus Ljungblad, Co-Founder and Head of Growth at Minut, said:
“The most complex part of managing property is communication with guests, especially around uncomfortable topics like when guests break the rules or forget that they have neighbors. Most noise alerts occur at night, disrupting neighbors and complicating the property manager’s response when they are further away or even asleep. By bringing in AI that adapts to each specific case, property managers can handle the tiny proportion of problem travelers proactively, ensuring both smooth communication and a great experience for their guests.”
Samuel Mayes, Chief Product Officer, HostBuddy AI, said:
“By integrating real-time monitoring with AI communication, hosts can handle difficult issues like noise or smoking immediately — even during the night — without having to work all hours. Automated messaging, tailored to each guest’s situation, ensures problems are resolved quickly, giving guests a seamless and pleasant stay while providing hosts with peace of mind that their properties are protected 24/7.”
Minut is a property insights platform that helps property managers and rental owners maintain safe, sustainable, and well-managed properties without sacrificing guest or tenant privacy. With a 360-degree overview of every property from one intuitive dashboard, Minut enables the rental industry to proactively resolve issues, prevent damages, enhance operations, and validate incidents with reliable proof. Founded in 2014, Minut’s privacy-first technology focuses on prevention rather than detection, providing respectful, non-invasive monitoring that builds trust between property managers, owners, and guests. For more information, visit www.minut.com
HostBuddy AI is an AI-powered guest messaging platform designed to streamline communications for short-term rental hosts. HostBuddy uses large language model training to automate messaging and integrates seamlessly with property management systems and booking platforms to efficiently handle inquiries, pre-booking information and in-stay communication. HostBuddy AI personalizes communications to enhance the guest experience, improve response times, and reduce operational costs for hosts. For more information, visit www.hostbuddy.ai
